Frequently Asked Questions

What is Express HR’s Vendor Management System (VMS)?

expressHR’s VMS is a centralised, digital platform designed to manage all aspects of temporary and contingent workforce procurement, including supplier engagement, compliance, onboarding, and analytics.​

How does expressHR’s VMS help manage multiple recruitment agencies?

The system streamlines agency management with automated vacancy distribution, live cost and performance analytics, and ensures fair competition and compliance across all agency suppliers.​

What are the controls for compliance and risk?

expressHR’s VMS features built-in compliance document management, automated onboarding checks, and consolidated reporting, reducing legal and regulatory risks with real-time audit trails.​

Can expressHR’s VMS help control costs?

Yes, it provides transparent rate management, full authorisation and spend controls, automated billing, and granular cost analytics, enabling improved budgeting and reducing overspend.​

How scalable is the platform?

expressHR’s VMS is configurable and scalable to accommodate changes in volume, supplier networks, or unique business rules, supporting both small and large organisations.​

How do suppliers and agencies interact with the system?

Agencies can access a central supplier hub, receive vacancy notifications, upload compliance data, and manage invoicing through self-service portals—making coordination fast and transparent.​

What reports or analytics are available?

The system offers custom dashboards with live workforce metrics, spend visibility, supplier performance tracking, and compliance status—all accessible in real time.​

What support does expressHR offer during implementation?

expressHR provides expert onboarding, workflow configuration, and ongoing customer support to optimise system adoption and user experience.​